Returns & Exchange
Just a kind reminder that all our outfits and products are made to order, so we do not accept returns for size changes. However, in circumstances where the size is incorrectly ordered, we can provide you a good discounted rate for replacements. Choose your sizes by checking our sizing chart.
For items that arrive to you in the wrong condition - incorrect size, incorrect print, unsatisfactory print etc, we will do a direct 1 for 1 replacement. Contact us within 7 days of receiving your parcel to let us know and we will process the replacement. This process generally takes between 48-72 hours.
For items that arrive to you in the wrong condition - incorrect size, incorrect print or unsatisfactory print, you are eligible for a no questions asked, full refund on the product item itself (minus shipping costs). Contact us within 7 days of receiving your parcel to let us know and we will process the refund. We do not accept refund requests due to change of mind. This process generally takes between 7-14 days.
We will also allow cancellation and refund provided that the order has not been sent for production. No cancellation and refund will be allowed if the order has already been sent for printing.