Terms of Use

Welcome to The Star Mall!

https://www.thestarmall.com.my/ is a website owned by STAR MEDIA GROUP BERHAD [Company No: 197101000523 (10894-D)] (“Company”). This website (“Site”) is operated and maintained by the Company. The terms and conditions contained herein govern your access of the Site and the use of any services, information and functions made available by the Company on the Site (“Services”) and all users who are prospective customers to the products and/or services displayed and offered on the Site. Your use of the Site and/or using the Services provided on the Site, constitutes your acceptance of the following terms and conditions (“Terms of Use”) and agreement to be bound by them. Please read these Terms of Use before you purchase any products and/or services from the Site.

The Company and the Site are referred to as “we” or “us”. We reserve the right to revise, amend these Terms of Use at any time without prior written notice. Please visit this page regularly to review the current terms, since your access or use of the Site will be deemed as an irrevocable acceptance of such changes, modifications or alterations. If you do not agree to the Terms of Use, do not access and/or use the Site and/or Services.

Privacy Policy

Our privacy policy (“Privacy Policy”) applies to the use of the Site and/or Services and is made part of these Terms of Use. It also explains our policy related to the collection, use, disclosure and storage of your personal data. By accessing and using the Site and/or Services, you consent and agree to the terms specified in the Privacy Policy and all our actions taken in respect with your personal data are consistent with our Privacy Policy. Click here to read our Privacy Policy .

Acceptance of Terms

You must be eighteen (18) years of age and above in order to use and access the Site and/or Services. By using the Site and/or Services, you represent and warrant that you are a legal adult, and that you are fully able and legally competent to enter into the terms, conditions, obligations and affirmations, and to abide by and comply with these Terms of Use. You agree to comply with all applicable laws, statutes and regulations regarding your use of the Site and/or the Services.

License to use the Site

We grant you a non-exclusive, non-transferable, non-sublicensable, limited and revocable licence to access and non-commercial use of the Site and/or Services. This licence does not include any commercial use of the Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any of the Site or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any data mining or data gathering and extraction tools. We reserve and retain all rights not expressly granted to you in these Terms of Use. You are not allowed to reproduce, duplicate, copy, sell, resell, or otherwise exploit any part of the Site and/or Services, for any commercial purpose without our express written consent. You shall not frame or utilize framing techniques to enclose any of our trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You shall not use any meta tags or any other “hidden text” utilising our name or trademarks without our express written consent. You shall not misuse the Services. You shall use the Services only as permitted by law. The licences granted by us and your access to the Site and/or Services will terminate if you do not comply with these Terms of Use.

User’s Responsibilities

You shall use the Site and/or Services at your own risks. You agree to access and use the Site and/or Services for lawful purposes only and do not conduct any unlawful activity relating to the Site and/or Services. You will ensure that any information that you have provided and will provide on the Site in connection with the Services is accurate and correct.

You should not rely on any information made available through the third parties’ websites. You should verify the validity and authenticity of the information before taking any action. We shall not be liable to you for any damages, losses or expenses incurred resulting from any use or access to the third parties’ websites linked to the Site , even if we have been advised the possibility of the same.

In the event you have any dispute with any party to a transaction, you agree to release and indemnify us, our assignees, directors, officers, employees, affiliates, subsidiaries, successors, agents and representatives from all claims, liabilities, demands, actions, losses, damages, settlements, costs and expenses (including reasonable legal fees),of any kind and character arising from any breach of these Terms of Use including actual, special, incidental or consequential damages arising out of or in connection with such transaction.

Proprietary Rights

We are the operator of the Site, and the contents of the Site are our property or are used under licence from our clients, sellers and merchants. We are the owners of the compilation of information in the Site.

All logos, icons, graphics, trade names, service marks, trademarks, images, text, websites, domain names, graphics, software, photos, music, sound, underlying source code, software and other intellectual properties, whether registered or unregistered, in relation to The Star Mall and/or the Company (“Marks”) are intellectual properties owned by us or licensed to us. We also reserve all intellectual property rights in all contents including design, layout, images and text of the Site (“Content”). The look and feel of our colour combinations, other graphical elements and any trade marks as well as any copyrighted materials on the Site are the intellectual property of the Company.

Our rights are protected by international treaties, and by laws applicable to copyright, trademark, patent and trade secret and other proprietary rights. You are not allowed to copy, modify, display reproduce, distribute, publish, imitate in any format, any of the Content or the Marks for any commercial or business purpose without our express written consent. We grant you a limited, non-exclusive and revocable licence to access the Site for the purpose of browsing products or services offered for sale, or obtaining information from the Site. If you breach this term, we reserve our rights to take appropriate legal action against you.

You shall not reproduce, duplicate, copy, sell, resell, exploit any portion of the Site for any commercial purpose or otherwise other purpose without express consent from us. You are not allowed to create a hyperlink that portray us, our affiliates, our products or services in an offensive, derogatory, misleading or false matter. You may not frame or use framing techniques to enclose our trademark, logo, proprietary information (images, text, content format or layout) for whatever purpose without our express written consent.

You are not permitted to download any part of the Site (other than by automatic page caching), to amend or modify it or any part of it, to reproduce or copy, sell (including any resale), or otherwise exploit the Site (or any part of it) for any purpose other than as set out herein, nor are you permitted to frame the Site or to link to any element of it other than the homepage.

You are permitted to link to our homepage, provided that the link is not misleading, false, derogatory, or otherwise prejudicial to our interests but you are not permitted to use any of the Marks either as or in connection with such a link.

To the extent permitted by law, we reserve the right to change, rearrange, add, modify or delete any content including without limitation, the features, design and layout of the Site, the content, advertisements, the list of products and services, the type of Services and the information that are presented or displayed on the Site.

Other marks, logos and names appear on the Site may be owned by third parties. You are responsible to ensure that their intellectual proprietary rights are not infringed. You will indemnify us against any loss or damage arising out of a third party claim which arises from such intellectual property rights infringement.

Third Party Site: Advertisers

This Site may include links to third party websites, including links provided as automated search results. These links do not mean that we endorse these third party websites or services. You hereby acknowledge and agree that we are not responsible or liable for any content or other materials on these third party websites. Any dealings that you may have with advertisers found on this Site are between you and the advertiser and you acknowledge and agree that we are not liable for any loss or claim you may have against an advertiser.


You agree to defend, indemnify and hold us, our assignees, our affiliates, our subsidiaries, our representatives or our agents harmless, against all claims, losses, damages, liabilities, settlements and costs and expenses (including without limitation reasonable legal fees), arising out of or relating to your breach of the Terms of Use or your access to or use of the Site and/or Services. The foregoing indemnification obligation shall survive termination of the Terms of Use and the operation of the services or any product provided to you, arising out of or relating to your use of the Site and/or Services.


If any provision or portion of the Terms of Use, shall be invalid or unenforceable under applicable laws in Malaysia, such provisions would be deemed severed from the rest of the Terms of Use and the remainder of the Terms of Use shall not be affected and each term and provision of the Terms of Use shall be valid and enforceable to the fullest extent permissible by law.

International Use

We make no representation that the content provided on the Site is appropriate or available for use in locations outside Malaysia, and accessing it from territories where the Content is considered illegal is strictly prohibited. If you choose to access the Site or the third parties’ websites from a location outside Malaysia, you do so, on your own initiative and you are solely responsible for compliance with the local laws in such location.

Choice of Law and Location for Resolving Disputes

The Terms of Use shall be governed by and enforced in accordance with the laws of Malaysia and you agree and submit to the exclusive jurisdiction of such courts for the purpose of litigating any such claim or action.

Please note that by agreeing to the Terms of Use, you are:

  1. waiving claims that you might otherwise have against us based on the laws of other jurisdictions, including your own;
  2. irrevocably consenting to the exclusive jurisdiction of, and venue in Malaysia over any disputes or claims you have with us; and
  3. submitting yourself to the personal jurisdiction of courts located in Malaysia for the purpose of resolving any such disputes or claims. 


Your right to use the Site automatically terminates if you breach the Terms of Use or any rules or guidelines posted in connection with the Site. We also reserve the right, in our sole discretion, to terminate your access to all or part of the Site, for any reason, with or without notice.

No Waiver

Our failure to insist upon or enforce strict performance of any provision of the Terms of Use shall not construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of the Terms of Use.

Contact Us

If you have any questions, comments, or complaints about the Site, please email to customerservice@thestar.com.my.